Tag Archives: Customer Support

4 Essential Support Resources for Golden Helix Software Users

         January 5, 2023
4 Essential Support Resources for Golden Helix Customers BLOG Image

Golden Helix provides extensive resources to help our users who are just getting started and address any issues they may encounter as they become more familiar with our software. Our resources are constantly updated and are tailored to the needs of our users. If you’re facing a problem, it’s likely that others have encountered it as well, and we’ve included… Read more »

COVID-19 Remote Assistance Program for Golden Helix Users

         March 13, 2020

At Golden Helix, customer support is our number one priority. This support also includes the health and safety of all the members of our community. During this time of uncertainty, we first want to acknowledge the incredible efforts of the healthcare industry around the globe, working so hard to conquer this outbreak. Secondly, we realize a significant portion of our… Read more »